A&G Minimum billing amount is $50 net.
Terms: NET 30days.
No cash discount. 1 1/2% on all bills over due 30days.
Full Freight Allowed on orders over $750.00 within the US. We reserve the right to ship via the least expensive route. If special routing is requested, any additional expense must be assumed by the customer.
Merchandise must be returned only with the written consent of A&G Manufacturing Co., with the original invoice.Returned shipments must be prepaid to our warehouse. A handling charge of 25% will be made on all returns. No handling charge on returned merchandise deemed defective in our material or workmanship.
All goods shipped at purchasers risk. Transportation company assumes responsibility when the shipment is picked up by them. Claims for carton shortages or damaged goods must be taken up with the transportation company.
When will my order ship?
Orders typically ship within 24-72 hours after receiving your purchase order. This may be delayed due to product availability, holidays, or inclement weather.
What happens if my order cannot be found?
Ensure you are entering your purchase order correctly. A&G limits purchase order numbers to (13) alpha-numeric characters. Try removing any symbols or spaces from your order number and try again.
If you placed your order through EDI (Electronic Data Interchange), it may take up to 24 hours before your order status is available online. If you still cannot locate your order, please contact us for further assistance.
How can I modify or cancel my order?
Please contact the shipping location or A&G as soon as possible. Orders that have already shipped may not be cancelled, and any products added to an order are not guaranteed to be processed on the same shipment.
How can I return an item?
Please contact our Accounts Receivable department to request an RMA.
Does A&G provide a warranty with their products?
Yes, please read A&G’s warranty information for details.